Events by this organizer

The Summit will contextualise the evolution of the service desk and the future of customer experience and IT support.

The programme will consider how the service function has advanced in the age of digital transformation, omni-channel engagement, and personalisation. And examine the increasing role of automation, analytics and AI, and the rise of Chatbots and self-service systems.

The conference will explore how tech leaders can maximise the business impact of their service function, with presentations looking at actionable ways to improve process, operations, observability, and customer experience.

The Summit is geared for professionals working in IT, Tech Support, Customer Service, UX, Digital Transformation and Leadership roles.

Scot-Secure is Scotland’s largest annual cyber security conference. The event brings together senior InfoSec personnel, IT leaders, academics, security researchers and law enforcement, providing a unique forum for knowledge exchange, discussion and high-level networking.

The programme is focussed on improving awareness and best practice through shared learning: highlighting emerging threats, new research and changing adversarial tactics, and examining practical ways to improve resilience, detection and response. 

This Summit is geared for InfoSec & IT personnel and C-level leaders. This conference is fully booked weeks in advance each year, register ahead of time to avoid disappointment. 

The Scottish Cyber Awards has rapidly become a cornerstone of Scotland’s annual cyber calendar. Now in its 8th year, there is great anticipation surrounding the awards.

This year’s awards take place on 27th March 2025, at the EICC, Edinburgh starting at 6:30pm.