Kick ICT welcomed Jeannie Frederick to the Kick ICT Group on Tuesday 4 May 2021. Jeannie joins from Dacoll Ltd where she spent over five years as Group Services Director.
As Kick continues to scale, the appointment of a Chief Operating Officer is a key strategic addition to the Board and is vital for the continued development of its teams, services and processes which so clearly provide the platform for its stated “outstanding customer service” strategy. In her new role, Jeannie will take responsibility for the company’s consultancy, support and customer service functions, reporting directly to Tom O’Hara, Kick’s CEO.
Jeannie has great experience in building outstanding service delivery teams across multiple roles over the past 20 years. Most recently, Jeannie was Group Services Director at Dacoll Ltd. Prior to that, she was Group Technical Service Director of TSG Scotland.
Tom O’Hara, CEO of Kick, commented: “Jeannie brings outstanding skills, experience, empathy and commitment to Kick and is a fantastic addition to our team, our customer service aspirations, and our ever accelerating and extremely exciting growth journey.”
Jeannie Frederick commented: “I am excited to be joining the highly talented team at Kick, and I am very much looking forward to working with the Board and my new colleagues to help the business fulfil its enormous potential.”