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New report shows there are over 140 thousand telecare service users in Scotland

Today, Digital Office for Scottish Local Government published findings from FarrPoint’s new report on the National Telecare Landscape Review, covering 32 local authorities in Scotland.

This study, commissioned by The Scottish Government, COSLA and Digital Office, expands the view of Scotland’s telecare services by incorporating housing sector data for the first time, offering a more complete picture of telecare delivery across the country.

This comprehensive study delivers critical insights into the current state of telecare across Scotland and aims to provide a clear and detailed overview of telecare services across Scotland, capturing the processes, workforce, and data underpinning these vital services.

Data for the review was collected through detailed questionnaires sent to Telecare Service Providers and in-depth interviews conducted between July and December 2023. This collaborative effort has been made possible thanks to the invaluable contributions of organisations and individuals across Scotland.

Key Findings

The study collected a large amount of data on telecare services and how they are delivered, noting that there are 141,918 telecare service users in Scotland .

The figures below provide a summary of some of the key findings of the Landscape review.


Download the report here

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