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Tech for inclusion: Building technology that truly reflects us all

This insightful blog from ScotlandIS member, This is Milk, discusses why inclusion in technology is vital to serving wider society.

Technology touches almost every part of our lives, but it’s time to ask a crucial question: Who does it really serve? At This is Milk, we believe technology is more than just a tool, it’s a force for change. But for that change to reach everyone, tech must be inclusive, accessible, and represent the diversity of all people. This belief is the driving force behind our upcoming ‘Tech for Inclusion’ conference. 

The real stakes: Why inclusion in Tech matters 

The tech industry loves to boast about its innovations, but if those innovations don’t serve everyone, they’re not truly innovative, they’re exclusive. As the global digital economy heads towards a staggering $16.5 trillion by 2028, technology’s presence in our daily lives is undeniable. Yet, the reality is that even as tech advances, significant gaps in diversity and inclusion persist. Consider the experiences of people with disabilities, who often find themselves left out by the very technologies meant to help them. This isn’t just a technical glitch, it’s a failure to consider the diverse human experience. 

We’ve seen these issues play out with major brands too. Remember when Beyoncé’s website sparked criticism for not being accessible to people with visual impairments? Stories like these are not just minor slip-ups by big names; they highlight a deeper, systemic issue in the tech world, a problem that often leaves many people feeling invisible. 

Our journey towards inclusion: Neve Learning and beyond 

At This is Milk, our commitment to creating truly inclusive tech began with ‘Neve Learning’, an inclusive Ed-Tech platform that came to life through a CivTech  (Scot Gov procurement) challenge. The CivTech initiative, which drives public sector innovation by collaborating with startups, provided the spark for Neve Learning. We saw a clear gap in the market, a need for a learning platform that doesn’t just accommodate different needs but embraces them. Neve Learning is a platform designed to adapt to various learning styles and abilities, making education a right for everyone, not just a privilege. 

Our upcoming ‘Tech for Inclusion’ conference this November is the next step in this journey. It’s our way of gathering the brightest minds to share fresh ideas and push this conversation forward.  

Why we can’t afford to fail 

When we talk about inclusion in tech, it’s not just about addressing today’s problems, it’s about shaping the future. By 2030, almost 80% of jobs in the UK will require digital skills. Imagine a future where this workforce isn’t just capable but also truly reflects the society it serves, where diversity isn’t an afterthought. 

Inclusion isn’t just the right thing to do; it’s also smart business. Studies show that companies embracing disability inclusion are 28% more likely to outperform their competitors in revenue. The message is clear: being inclusive isn’t just ethical, it’s essential for success. 
 
Why Glasgow? why now? 

Glasgow is more than just a city, it’s a thriving hub of innovation and creativity, and it’s positioning itself as a leader in the UK’s tech scene. Hosting ‘Tech for Inclusion’ conference here isn’t just about location, it’s about timing. As the tech industry grapples with global issues like ethical AI and accessible design Glasgow is the perfect place to lead these critical conversations. 

We’re seeing a shift, a growing recognition that inclusivity and diversity aren’t just buzzwords; they’re vital to sustainable innovation. As this movement gains momentum, the ‘Tech for Inclusion’ conference in November ensures that Glasgow plays a crucial role in shaping a future where no one is left behind. 
 
A call to action 

The ‘Tech for Inclusion’ conference isn’t just another event, it’s a call to action. Whether you’re a tech professional, educator, policymaker, or simply someone who cares about making a difference, this is your opportunity to engage, learn, and contribute to a movement where technology becomes a bridge, not a barrier. 

After a day filled with deep discussions and innovative ideas, we invite you to join us at the ‘Snowflake Gala’. Inspired by Neve Learning’s mission, the gala is a celebration of individuality, just like snowflakes, no two of us are the same, and together, we can tackle the world’s wicked problems. The evening will be a time to reflect on the day’s achievements, build new connections, and continue the journey toward a more inclusive future. 

All proceeds from the conference will go to support inclusion charities, enhancing accessibility and diversity in technology. This event is proudly funded by the UK Government and Glasgow City Council, reflecting their commitment to fostering innovation and inclusivity in our tech community. 
 
Tickets are on sale now, so secure your spot and be part of the movement towards a more inclusive tech future.

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